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The Business of Boutique Fitness

I’m Lise Kuecker, a long time Studio Owner turned founder here at Studio Grow. Just a few years ago, I was building my studios the hard way cause I didn’t have the team, the budget, or most importantly the time. If you speed up to today, I sold my wildly profitable studios in the mid-7 figures while serving my community in ways I could have only dreamed. Now, I work with thousands of boutique fitness studio owners in over 40 countries and am so blessed to share some of the best tested strategies for our industry every single week. I created this podcast so you’d always have clear, actionable processes, tried and tested Facebook advice and some good ole fashioned inspiration so that you can take simple actionable steps to grow your studio and turn it into a powerhouse empire, just like I did. If you’re a studio owner who's ready to impact your community and see major growth in the process, or you’re prepping to become one, then you are in the right place. So let’s kick this off, shall we?
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Now displaying: 2023
Jun 1, 2023

When Aymeric and Gianni decided to create a one-of-a-kind boutique studio experience in Hong Kong, they chose to model their brand around the concept of ikigai – the Japanese secret to a meaningful life.

Today, Ikigai Wellness is more than just your run-of-the-mill chain of yoga and meditation studios. From day one, Aymeric and Gianni have worked to create and deliver a holistic experience to help clients discover their reason for being and define their own path to happiness and success. 

And their world-class yoga and meditation offerings are just the starting point of all they’ve set out to achieve.

Join Lise in this week’s episode of The Business Of Boutique Fitness as she speaks to Aymeric Vollant and Gianni Melwani about the vision and mission behind Ikigai Wellness. Aymeric and Gianni discuss how they positioned their lifestyle brand around wellness, the various types of holistic experiences they offer and why quality care and hospitality have always been their top priority.

Here’s what we’ll cover in Episode 563:

  • The fascinating personal journeys of Aymeric and Gianni that led to the creation of Ikigai

  • An in-depth exploration of the meaning and inspiration behind the name and concept of ikigai

  • The importance of customer care and hospitality in creating a unique and exceptional client journey

  • The unique experience that Ikigai Wellness offers in terms of class size, variety of offerings, personalized customer service, and attention to detail in the studio design

  • The integration of music into the Ikigai experience and how it creates unique and transformative sessions.

Tune in now to start listening!

Links: 

https://www.ikigai.hk/  

https://studiogrow.co/  

https://www.linkedin.com/company/studio-growco/ 

 

May 25, 2023

Not all teacher trainings are created equal, y’all.

Teacher trainings can be a powerful revenue generator, help you give back to your community, and source great instructors for your studio. 

But here’s the kicker, if you’ve got dreams of growing your program to 7-8 figures: there are certain things you’re going to have to consider:

  • Like centering your business model around a product stack

  • The different tiers of training you offer

  • Or whether you should set up a separate business for your teacher training

You can expect all of that and more in this week’s episode of The Business Of Boutique Fitness. Join Lise in episode 2 of our new Teacher Training series as she breaks down the business models that bring in seven and eight-figures just from teacher training.

Here’s what we’re talking about in this episode:

  • Developing a seven and eight-figure teacher training program as a separate business entity with its own IP and brand

  • Core and foundational training for the masses and technical aspects of building a training with milestones and CEUs

  • Business model for teacher training programs with annual fees, CEUs, and a product stack for recurring revenue

  • Next level of training with a focus on more advanced movements and specializations that reflect the brand

  • Level three training a professional training with a niche focus and potential for skipping over based on personal goals

Links:

https://studiogrow.co/

https://www.linkedin.com/company/studio-growco/

May 18, 2023

Here’s what we’re talking about in this episode:

 

  • Lise explains the importance of an onboarding journey for both clients and team members and discusses the key elements of a successful onboarding process.

  • Lise introduces the concept of a bridge training program to quickly onboard experienced fitness instructors into a studio's methodology.

  • Lise also discusses the importance of a comprehensive teacher training program and shares best practices for developing such a program.

  • Lise introduces the concept of advanced teacher training and explains its importance in developing highly skilled and committed teachers.



Links:

https://studiogrow.co/

https://www.linkedin.com/company/studio-growco/

 

May 11, 2023

Y’all, a teacher training program can be a game-changer for your studio.

It can increase your cash flow, enhance your reputation, and you a wonderful group of trained instructors who can join your studio family.

But let’s be real – running a teacher training program is hard work.

It means extra hours, long weekends and a significant investment in energy and resources.

So if you put in all that extra effort and offer a teacher training program this year, you have to make sure it’s a doggone sell-out. 

And that’s exactly what Studio Coach Allison Zang will help you do in this week’s episode of The Business Of Boutique Fitness. With 15 years of experience running a successful Pilates studio in Central Pennsylvania, Allison knows just what it takes to make a teacher training program a success. And this week, she will share her time-tested strategies for building a teacher training waitlist that’ll help your program sell like hotcakes! 

Here’s what we’ll talk about in Episode 560:

  • Why you should collect leads for your teacher training program all year round

  • How and when to build your waitlist page

  • Proven strategies for marketing your teacher training program

  • How to build “height” around your studio to deepen people’s interest

  • How to position free consults & scholarships to attract high-quality leads

Tune in now to start listening!

LINKS:

https://studiogrow.co/  

https://www.linkedin.com/company/studio-growco/ 

 

May 4, 2023

Here’s the thing – commitment isn’t a one-size-fits-all deal. 

To you, commitment might mean working 12-hour days and overseeing every micro aspect of your business yourself. To someone else, it might mean building and training a team that runs the day-to-day so they can focus on the bigger picture – like sales, strategy and expansion. 

Whatever it is, the bottom line is simple: staying committed to a business for years isn’t easy. It takes a lot of effort and dedication to keep the passion and enthusiasm alive, especially after the initial excitement has passed. 

And that’s exactly what we’re talking about in this week’s episode of The Business Of Boutique Fitness! Join Studio Grow Coach Amanda Blair as she sits down with client Brady Johnson to discuss how Brady has managed to remain healthily invested in her studio for over 9 years. Learn Brady's secrets to building systems that allow her to free up her precious time and energy – all while still staying 100% committed to her vision and mission. 

Here’s what we’ll cover in Episode 559:

  • The importance of personal commitment in business & how it can inspire growth and drive success 

  • How Encompass Fitness’s mission is driven by Brady’s personal commitment to creating a safe space for her community

  • Brady’s struggles with burnout and detachment – and how she bounced back to re-engage and reconnect herself with her business

  • What commitment can look like on a day-to-day basis

  • How actionable organization can make a difference in how you show up in your business

Tune in now to start listening!

LINKS:

https://encompassfitness.ca/  https://www.linkedin.com/in/brady-johnson-a2746771/?originalSubdomain=ca  https://studiogrow.co/  

https://www.linkedin.com/company/studio-growco/ 

 

Apr 27, 2023

Most studio owners have a complicated relationship with sales. 

Some people are intimidated by it, others think it’s just plain tacky to focus on making more money in a business that’s supposed to be all about passion and service.

But let’s be real – if you don’t make enough money to keep the lights on in your studio, you’re not gonna be able to pay your bills, share your passion or serve your community. 

That’s why it’s so important for us to change our mindset around selling and understand that you don’t have to sound like a slimy car salesman to close a sale. 

Sometimes, a sale is just an honest-to-god conversation with a prospective member. 

And that’s exactly what we’re talking about in this week’s episode of The Business Of Boutique Fitness. Join Studio Grow coach Amanda Blair as she flips the script on the dirty ‘S’ word and brings you a fresh new perspective that could totally change how you approach sales and selling in your business. 

Here’s what we’ll talk about in Episode 558:

  • Why we should view sales as a conversation and not a big intimidating project

  • Why you should be intentional with your intake process

  • How client experience can impact a sale

  • How to ask for the sale 

  • The benefits of establishing a solid sales process that works

Links: 

https://studiogrow.co/  

https://www.linkedin.com/company/studio-growco/

Apr 20, 2023

Believe it or not, there are leaders, politicians and policymakers out there who still think of fitness as recreation. 

And worse, they tax it the same way too. 

In reality, gyms and fitness studios play a critical role in empowering people to maintain their basic health, prevent chronic and acute illness and live happy, fulfilled lives. 

That’s why we need people like Brett Ewer to advocate for our industry and convince legislators and policymakers that what we do matters. In the face of ever-changing legislation and regulations, people like Brett are working to make a case for our industry and demonstrate how we critically impact society at the local, state and federal levels. 

Join me in Episode 557 of The Business of Boutique Fitness as I chat with Brett Ewer, Head of Government Relations at CrossFit, about the importance of shaping policies that protect the fitness industry and ensure that boutique fitness not only survives, but continues to thrive. 

Here’s what we talk about in Episode 557:

  • Why the fitness industry needs advocates who can lobby for them at the state and federal level

  • Brett’s day-to-day routine as Head of Government Relations at CrossFit

  • The Community Gyms Coalition and its advocacy efforts during COVID-19

  • The Gyms Act legislation, plus a behind-the-scenes look at what went into its development and advancement

  • What studio owners need to know about sales tax and other key regulations

Links:

https://www.linkedin.com/in/brett-ewer-8151235a

https://twitter.com/brett_ewer?lang=en

https://www.linkedin.com/company/crossfit?trk=public_profile_topcard-current-company

https://studiogrow.co/

https://www.linkedin.com/company/studio-growco/

 

Apr 13, 2023

Here’s what we’re talking about in this episode:

  • Lise chats with Rob Beale about the Third Space fitness concept, which aims to be the "third space" for its members and inspire them to be their personal best.

  • Third Space's unique set of amenities and its focus on experience: Rob Beale explains how Third Space is more than just a typical health club, with a focus on building beautiful facilities, personalized service, and expertise to deliver the best experience for members.

  • The challenge of ensuring quality experience across multiple modalities: Rob Beale discusses the challenge of upholding Third Space's philosophy and ensuring quality experience across various modalities, and how recruiting passionate and talented people is key to achieving this.

  • Third Space's selection process for trainers and instructors: Rob Beale shares Third Space's selection process for personal trainers and group exercise instructors, which involves a multi-stage audition and training program to ensure that instructors are experts in their field and can deliver a five-star experience for members

Links:

https://www.thirdspace.london/

https://www.linkedin.com/in/rob-beale-a537a917/?originalSubdomain=uk

https://twitter.com/RobBeale

https://studiogrow.co/

https://www.linkedin.com/company/studio-growco/

 

Apr 6, 2023

Here’s what we’re talking about in this episode:

- The guest, Brian O'Rourke, is the CEO of Vedere Ventures, president of the Fitness Industry Technology Council, and co-founder of Moon Mission Media.

- Brian discusses how growing up in a military family taught him perseverance and adaptability and how hospitality has influenced his experience-driven fitness businesses.

- The importance of understanding which numbers matter when it comes to running a business is emphasized, including operating margin, lifetime value of customers, and acquisition costs.

- The challenges of reducing cost per acquisition in digital marketing are discussed, with Brian noting that not all attribution models from Meta or Google are reliable.

- The fitness industry has been built on venture capital models, but the importance of building sustainable, profitable businesses is emphasized.

- Knowing how to see is a guiding principle for Brian's investments, and he emphasizes the importance of understanding what numbers really matter when it comes to profitability and sustainability in a business.

Links:

https://www.bryankorourke.com/

https://www.vedereventures.com/

https://www.moonmissionmedia.com/

http://www.fittechcouncil.org/

https://studiogrow.co/

https://www.linkedin.com/company/studio-growco/

 

Mar 30, 2023

554: How to make your team an asset, not a burden - Coaches Peter and HP

Here’s what we’re talking about in this episode:

  • HP shares her extensive experience in people development and how it relates to effectively managing teams.

  • Peter and HP talk more on the importance of assessing candidates' human skills and values during the interview process.

  • We also discuss the importance of transparently discussing career aspirations with employees and being upfront about the possibility of them leaving.

  • HP and Peter emphasize the significance of hiring individuals whose values align with the business and taking an interest in their long-term career goals.

Links:

https://studiogrow.co/

https://www.linkedin.com/company/studio-growco/



Mar 23, 2023

Y’all, studio owners are often super reluctant to embrace new technology. 

I get it – the idea of adding another tool to your already overflowing plate can seem like a lot. Not to mention the fear that technology and automation will diminish the human element in your business. 

But I wanna let you in on a little secret today. 

The truth is, if you use it right, automation platforms can actually help you strengthen your relationship with your clients. 

These platforms can automate repetitive tasks, streamline studio operations and organize data efficiently, so you can free up your time to focus on what matters most – connecting with your clients and building your community.

And that’s exactly what we’re discussing in this week’s episode of The Business Of Boutique Fitness! Join Studio Grow Coach Peter as he chats with Nathan from LoyalSnap, an automation platform designed to help boutique fitness studios build stronger relationships with their clients. Learn all about the role of automation in boutique fitness, the pitfalls you need to avoid, and how simple, functional tech tools can be a game-changer for studio owners.

Here’s what we’ll cover in this episode: 

  • Common misconceptions about automation and examples of bad automation practices

  • Nathan’s checklist for building authentic client relationships

  • How automation platforms like LoyalSnap can streamline client management and help you communicate meaningfully

  • The role of AI in automation software & why simple functional tools are most effective for small business owners

Links:

https://www.loyalsnap.com/

https://studiogrow.co/

https://www.linkedin.com/company/studio-growco/

 

Mar 16, 2023

Boutique Fitness 552: Surviving Strong: The building of my brand with Susan Holden

 

There’s more to living than not dying. 

That’s what Susan Holden told herself after being diagnosed with invasive cancer in 2004. 

The cancer had spread, the prognosis wasn’t good, and overnight, Susan's life became an endless series of doctor’s appointments, chemotherapy and hospital visits, with just one key goal – to keep Susan from dying. 

Susan’s battle with cancer made her realize there had to be more to life than just avoiding death. She built Surviving Strong as a safe space for anyone who’s struggling –  to help them live life to the fullest and give them a community that will be there for them no matter what. 

Tune in to this week’s episode to learn about Susan’s mission, understand Surviving Strong’s unique philosophy and get a glimpse into what marketing looks like for mission-driven businesses like Susan’s. 

Here’s what we’ll cover in this episode:

  • Susan’s background, her experience with cancer, and how she found a need that was not being met in her area. 

  • Surviving Strong’s journey since 2009 and Susan’s resilience through personal setbacks and a global pandemic

  • The philosophy behind Surviving Strong & how it’s different from the mainstream idea of fitness

LINKS:

https://survivingstrong.org/ 

https://studiogrow.co/ 

https://www.linkedin.com/company/studio-growco/

 

Mar 9, 2023

551: Your CEO Day Makeover with Michelle and Beth

Here’s what we’re talking about in this episode:

  • Introduction to the CEO day concept and the importance of having a CEO mindset.

  • Discussion about the CEO mindset and how to adopt it. The importance of self-care and protecting your time and energy.

  • Implementation of the CEO day and how to make the most of it. Discussion about the importance of having a structured format, setting boundaries, and making it a non-negotiable in the calendar.

  • Preparing for CEO days. Michelle and Beth recommend creating structure in your week, delegating tasks, using technology to automate tasks, analyzing your time usage, and doing self-care activities to get into the right mindset. They also discuss the importance of reviewing your finances, KPIs, and big picture projects during CEO days. 

  • They also offer tips on overcoming obstacles to having CEO days and announce their upcoming virtual CEO day event.

Links:

https://studiogrow.co/ceoday

https://www.linkedin.com/company/studio-growco/

https://studiogrow.co/

 

Mar 2, 2023

Here’s what we’re talking about in this episode:

  • Overview of KPIs that are important indicators of the studio's financial performance.

  • Overview of KPIs that indicate the quality of the customer experience in a fitness studio.

  • Explanation of four KPIs to evaluate the quality of the customer experience: 

    • Conversion Rate

    • Attrition Rate

    • Net Member Change

    • Average Membership Link.

  • Emphasis on the importance of tracking KPIs to understand and target the needs of customers and achieve business growth.

Links:

https://www.linkedin.com/company/studio-growco/

https://studiogrow.co/

 

Feb 23, 2023

Here’s what we’re talking about in this episode:

  • Introduction to KPIs: KPIs (key performance indicators) are quantifiable measures used to evaluate the performance and success of a business.

  • Importance of tracking KPIs: Without tracking KPIs, businesses operate blindly and make decisions based on feelings or hunches instead of actual data.

  • Vanity KPIs: Not all data is valuable and some KPIs, like followers on Instagram, may not translate to increased revenue. Focus on KPIs that drive growth.

  • Starting with financial performance KPIs: Michelle recommends starting with a few important financial performance KPIs, such as monthly revenue and revenue per member, to get a baseline understanding of the business.

  • Revenue per member: This KPI measures the average amount of money generated by a member each month and can help improve revenue by upselling or adding new services.

  • Revenue per square foot: This KPI measures the revenue generated per square foot of physical space and can help optimize utilization of the space to increase revenue.

  • Payroll as a percentage of revenue: Payroll should be no more than 30% of total revenue and tracking this KPI can help make informed decisions on hiring and class scheduling.

Links:

https://www.linkedin.com/company/studio-growco/

https://studiogrow.co/

 

Feb 16, 2023

Here’s what we cover in Episode 548:

  • The future of capital investment in the fitness industry 

  • A deep dive into which KPIs are most important from an investment standpoint 

  • Pete’s insights on leasing out space, bringing in other partners and focusing on optimizing your studio space 

  • What you need to do as a studio to attract investors – and seal the deal with them!

If you’re planning to take some big swings in 2023, don’t miss this episode, y’all!

LINKS:

https://www.integritysq.com/

https://www.thehaloacademy.com/

https://thecamptc.com/

https://www.orangetheory.com/

https://www.soul-cycle.com/

 

Feb 9, 2023

Here’s what we’re talking about in Episode 547:

  • How Anne Marie started her career in the fitness industry with programming
  • Her suggestions for building programs that ensure cohesive client experience
  • How Anne-Marie approached the project of building a boutique fitness concept in a 22,000 square feet space
  • How Anne Marie and her team rolled out their idea of “boutique meets big box” in their marketing and messaging 
  • How to build a wellness center model with physical therapists, drip labs and recovery centers by partnering with local, well-known businesses
  • Anne-Marie’s tips on structuring management and sales teams 

Y’all don’t wanna miss this one. Tune in now to start listening!

LINKS: 

https://www.linkedin.com/in/annmariebarbour/

https://themine.fit/

https://www.instagram.com/themine.fit/

https://www.soulbody.fitness/

https://www.technogym.com/

Balance Is Bullshit: A Realistic Approach to Integrating Healthier Habits into Your Life by Alicia McKenzie

https://www.wimhofmethod.com/

https://hapana.com/

Feb 2, 2023

Here’s what we’re talking about in this episode:

  • Debra’s first steps into boutique fitness and how her passion for the industry started 

  • What happened when her passion evolved into her profession 

  • The lesson Debra learned on false starts for clients and the way that led to her launching Row House

  • How to approach digging deep into your client avatar and setting the stage for a strong brand 

  • Some of the biggest things Debra has learned since she started her very first studio 

  • Why she chose franchising as the path for her business with so many different options available 

  • Deb’s tips to help you get into the minds of your consumer 

  • Her thoughts on embracing all users or sub-avatars

  • A prediction on what is to come for our industry in 2023

LINKS:

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