577: Studio Surge - Unveiling Growth Strategies and Transformative Insights around a Multi-Studio Expansion
Here’s what we’re talking about in this episode:
Beth Potter introduces the upcoming series on boutique HR and shares a personal story about her husband's growth in the industry.
Brent shares his experience of growing from 5 to 13 studios and the challenges involved with integrating new teams and processes.
Brent explains the leadership strategies he implemented, such as accountability ladders and lead trainers, to develop his team.
Brent emphasizes the importance of replicating processes and the member journey to maintain consistency across all locations.
Brent discusses how his team overcame the influx of membership cancellations during the pandemic by focusing on building relationships and culture.
Beth asks Brent how he manages his dedication to his team and provides advice on communication protocols and work-life balance.